Bad Debt Collection

Bad Debt Collection & Revenue Recovery Solutions

Debt collection is a critical part of the revenue recovery cycle for physicians, hospitals and healthcare systems. Specializing in end-to-end accounts receivable management services, Certified Solutions maximizes your revenue flow while fostering positive relationships with patients.

Medical debt collection is at the heart of our service offerings. Certified Solutions takes a counseling approach to patient debt collection, and our skilled advisors treat patients with dignity and support. This time-tested collection practice fosters goodwill, expedites account payments and improves overall collection results.

Debt Collection Service Advantages

The key to Certified’s collection approach is skilled, empathetic people. Our financial counselors treat patients with respect and consideration during what may be one of the most stressful times in their lives. This patient-centric approach yields enhanced results that include:

  • Shorter revenue cycles
  • Decreased aging receivables balances
  • Expedited recovery of overdue payments
  • Improved collections ratios
  • Strengthened patient-provider relationships

Revenue Recovery Services by Certified Solutions

  • Debt collection. Working to resolve accounts quickly while fostering patient loyalty, our debt collection process yields impressive results. Partnering with Certified allows your team to focus on mission-critical projects while we serve as an extension of your business office.
  • Self-payment management. Using the latest consumer-friendly technology, we shorten collection cycles and increase the efficiency of self-payment processes.
  • Installment payment contracts. Certified Solutions provides an array of customized installment contract services, including negotiation, management and enforcement of payment. These patient-friendly financing solutions deliver higher collection rates and elevate consumer satisfaction.
  • Insurance follow-up. Insurance billing is an administrative burden that demands an experienced AR specialist. Certified’s team is trained to help healthcare partners receive maximum insurance reimbursement while streamlining insurance collections.

The Certified Solutions Difference

Certified Solutions’ legacy of service extends nearly 50 years. Working diligently to increase your profitability and streamline revenue flow, we support patients and advocate for our healthcare partners. Our skilled debt recovery specialists are trained to:

  • Set an empathetic tone that builds patient trust.
  • Review patient charges in a respectful, comprehensive manner.
  • Educate patients about self-pay, insurance & installment options.
  • Present accelerated payment options with clarity & compassion.

Our approach to patient relations yields tangible results in the form of optimized revenue recovery, decreased aging receivables balances, improved collections ratios and increased patient satisfaction.

Connect With the Certified Solutions Team

Proud to serve clients in the Tri-State Area and across the U.S., Certified Solutions offers a robust suite of accounts receivable and bad debt collection services for medical providers and healthcare companies. To partner with us or request information about our services, call 800.220.9300. For your convenience, you can also submit a confidential online inquiry.